Writing on design leadership, UX operations and AI.
I write on Medium about how design teams work, why operations matter, and what AI changes for the people who build products. The newest article comes first.
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Latest · 23 Sep 2026Successful UX never endsIt is sometimes hard to explain to management teams that having the right solution to one problem does not mean we should rush to implement it.Read on Medium ↗
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7 Sep 2026Why AI Makes the Double Diamond More Important Than EverEveryone is rightfully excited about the speed AI brings to product creation.Read on Medium ↗
- Chatis not always the right interface 26 Aug 2026The Problem With Chat as the Default AI InterfaceThe rapid adoption of AI has made chat one of the most prominent interaction patterns in recent years.Read on Medium ↗
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21 Aug 2026Why Organisations Need UX Ops More Than EverCutting UX Ops may reduce a visible cost, but it is ultimately a net loss driven by a short-term focus on pure delivery.Read on Medium ↗
Contact
Open to design leadership roles.
I’m based in Singapore and can work in Singapore and the EU without sponsorship. Available now.